March 6, 2019

Telco Retail in the Digital Transformation Age

Retail is dead. Or is it? In recent years, retail has almost become a dirty word in the telco industry. Synonymous with bricks and mortar (and its decline), it's a term that many feel can't exist in the digital transformation era. Is retail really on its way out? Hardly. It just needs a digital makeover. Maplewave's VP of Marketing and Amplifier, Will Gibson, discusses the bright future of retail post-digital transformation, and how telcos can use it as a conduit for great experiences.

You Might Also Like.

The Digital Only Retail Store - Ep 6 Telco Talk - Will Gibson

watch video >

E-Commerce for Telecom – Maplewave Demo Maplewave

With Maplewave’s e-commerce solution, telco customers can complete their transaction online from start to finish – with no interruptions or extra steps required.

watch video >

Walk Out Working: Paperless Transactions

Improve your customer experience with a digital contract solution that incorporates your Walk Out Working forms. Now, this important step won’t be forgotten, which ensures this important upselling opportunity can’t be missed. Customers leave with a fully set-up device and are emailed key documents, so they’re less likely to phone the call centre for after-purchase support.

watch video >