Telco is Changing - Fast
The traditional telco retail model is struggling in the digital age. Faced with declining device sales, pressures from competitors, and new customer expectations, telcos need to find a new model that returns them to the top of their industry.
The solution? Telcos must create an interactive, digital experience that provides that “wow” factor while making it possible for customers to interact and transact anytime, anywhere.
Maplewave’s telco experts have created several videos, blogs and case studies to keep telcos up to speed on what is happening in their industry, and how they should respond.
Telco Retail Needs A New RoboCop
Retail is changing.
As the world moves to a seamless, channel agnostic future where automated fulfilment can happen in any time or place, the need for neighbourhood retail stores is diminishing…
New Android Tech Is Telco’s Best Opportunity Yet
There were some cool new tech upgrades hitting the news this week.
The Google I/O Conference in sunny California made the news, with a slew of practical upgrades to the Android operating system that made people sit up and take notice…
Prepaid And Postpaid Are Dead!
Welcome to the Subscription World.
Amazon Dash buttons are just the start. In a couple years (if not already!) hundreds of virtual ‘dash’ buttons will be right there on our fridge display screens…
How Disruption In Retail Can Amplify Your Store’s Performance
How Disruption In Retail Can Amplify Your Store’s Performance.
As a retailer, if you were to stop what you are doing – right now – and ask yourself, “Am I really leveraging retail merchandizing effectively and successfully?..
The Robotic Telco Store (No Humans)
Will It Happen?
Regular readers of this blog may be aware of the concept of the “Digidextrous” retail store. This is a tech-enabled retail playground that is responsive, intuitive and adapts to the customer so their journey is as seamless as possible…
Are your Systems Holding You Back?
Most of us are familiar with the ubiquitous Amazon shopping experience – search, click, find, compare, review, learn, checkout, receive. The shopping process is FAST and easy…
Retail Is Not Dead And Milk Is The Proof
Is This the Future?
At the core of human behaviour is the need to connect. We are pack animals. The sum of our parts is greater than any one individual…
Dating Advice For Retailers
Beware the Walk-Outs.
Showrooming is a real threat to retail. Give customers time to check that price on their smartphone – and they will – while walking out…
Maplewave Amplifier – Rogers
Rogers Saves 87% of Their Contract Costs with Paperless.
In 2015, Rogers Communications wrote off paper contracts forever. Maplewave’s digital contract solution, Paperless, was the perfect way improve their operations while saving money and protecting customer information…
Maplewave Amplifier – PEP Cell
Amplifier Future-Proofs PEP’s Cellular Division in 10 Days.
PEP is a large African retailer of clothing, homewares and cellular products. Operating in more than 11 African countries, PEP is a market-leader in the sale of pre-paid devices. With the introduction of new products and financial services offerings, PEP needed an international, strategic assessment to future-proof their cellular division. Maplewave’s Amplifier process was the answer…
Maplewave Amplifier – Eastlink
Amplifier Refines Eastlink’s Strategy.
Eastlink Communications is a privately owned quad play provider headquartered in Halifax, Nova Scotia. After merging their fixed line and mobile business units, Eastlink needed a best-in-class retail strategy to manage growth through the new phase of their business. With plans for expansion, Eastlink sought Maplewave’s assistance to help develop their 3-5 year strategy…
See how Maplewave can transform your business.
Contact us today!