From mobile load times, to emotion reading AI, we hope you enjoy our top reads!
1. How Fast Is Fast Enough? Mobile Load Times Drive Customer Experience And Impact Sales
“Specifically, nearly 70% of consumers say page speed impacts their willingness to buy.”
Customers don’t want to wait. Whether it’s in-store or online, people want quick and efficient experiences.
2. Digital transformation strategy: 7 key pieces
Digital transformation is not a quick fix. Tossing tech into your business is like sticking a Band-Aid on a leaking pipe – sooner or later it’s going to bust. Digital transformations require clear goals, tools and solutions that align with your business needs and cultural preparation.
3. AI can read your emotions. Should it?
Creepy or cool? Emotion reading AI could certainly benefit retailers when evaluating customer experiences. How do you feel about having your emotions read by AI?
4. ‘Insanely great’ Apple Card is a few features away from conquering everything
What do you think? While we haven’t used the Apple Card, it sounds interesting. Products like the Apple Card further harmonize customer experiences and further connect users to the brand.
Don’t forget to share your top reads with us!
