Just how important is social media to young customers? And how can telcos best leverage this new channel to reach this demographic?
If it involves new tech, digital transformation, supply chains or retail trends – we’re interested. Here are our top reads of this week.
Unlock the barriers holding back your salespeople from reaching their full potential by ensuring they can accomplish these 6 things.
What’s new? Here’s our favorite reads this week, from online experiences, to driverless shuttles, to cognitive diversity – we got you covered!
As Gen Z and Alpha enter the market, they are revolutionizing everything. This is especially apparent when it comes to their desire for personalization.
We love talking tech, telco, retail, digital transformation and people! Here’s some of our favorite reads this week.
We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.
Telcos need to ditch the IT first mentality, and focus on seamless experiences that put the customer in control.
What are the challenges faced by telcos when considering a Transact-Anywhere approach – and more importantly, what are the solutions?
Experience is now the ruler and the focus is on the customer. Customer experience cannot be manufactured, it is not the sum of your store design. It is real and it cannot be faked.