Do you know how your customers feel about your paper contracts? As a customer myself, I HATE them. Between all the waiting and interruptions, I can confidently say paper processes are killing your customer experience.
We now live in a subscription economy. Amazon Dash buttons are just the start.
Imagine a world where the intuitive store sells for you and doesn’t require any humans to run it…will that ever happen?
Customer experience is king in today’s subscription economy.
Telecom operators are in an enviable position. Going into a Telco store should be like wandering into Aladdin’s Cave…but is it?
This post is the first in a series that documents Maplewave’s journey to transition our IT infrastructure to the public cloud.
“People buy from people they like”. True? Absolutely!
After nearly 30 years, the name Master Merchant Systems fades into retail history.
Retail is not dead – but in the UK it is hurting a little!
It’s that time of year again!