Will is an award-winning telecom consultant who has consulted on retail environments in over 60 countries. Will intimately understands the many factors that make a great retail experience and uses his expertise to bring this to life. Reach out to Will to get started today!
What services do you provide in this area and how can you help us improve?
We review all aspects of your commissions, starting with your dealer or franchise contracts and how rewards trickle down. Then, we review the commissions process, including how often reward charts or rate cards are updated, how often employees receive rewards, and why.
How often should we be reviewing rate cards and commission schemes?
As often as possible! This will give you the flexibility to change prices and quickly introduce new products and services into the market, ensuring you stay nimble and agile.
I think we may be paying our dealers too much. How can you determine if this is true?
We will review your contract in detail, and then conduct an in-person assessment of your physical operations. From there, we follow the data and make sure a thorough analysis is prepared to help you with the business case.