Project Manager

Dartmouth, NS – 100% Remote
Reference #: PM400
June 27, 2022
Apply now

Project Manager

Dartmouth, NS – 100% Remote
June 27, 2022

Project Manager

Dartmouth, NS – 100% Remote


Reference #: PM400

Hi, we’re Maplewave!

We’re a passionate, diverse team that brings innovative retail solutions to our telecom clients all over the world. What makes us different? We always strive to do what’s right - for our employees, clients, and partners. And we have a lot of fun too. So, whether you’re looking for exciting projects, a fun team environment, or a supportive employer that invests in your future, Maplewave has the dynamic career you’ve been waiting for.

The Opportunity:

Reporting to the Director of Delivery, the Project Manager will directly support, plan, coordinate, direct, and lead the delivery of medium to large scale software development projects.  The employee will define the scope of effort required to meet our project goals, and provide guidance to internal teams and stakeholders through team meetings and brainstorming sessions.

This is a remote position based in Canada.

Duties and Responsibilities:

• Develop project objectives based on predefined customer strategies.

• Define activities, sequences of events, dependencies, and duration of tasks required to complete projects.

• Manage resources and materials committed to projects.

• Provide direction and decision-making for problem resolution.

• Execute corporate operating procedures including communication, documentation, quality, and change control processes.

• Coordinate, approve, and track all project-related expenses.

• Assess and manage the risk of strategic, technical, financial, political, and/or business factors impacting the project.

• Coordinate across all corporate and regional departments and disciplines to ensure the timeliness and quality of product and service deliverables to projects.

• Act as a primary point of contact between Maplewave and the customer project team.

• Write weekly progress reports, identify internal and external factors that may jeopardize projects, escalate issues, and recommend solutions to stakeholders.

• Analyze, review, and forecast project timeline in collaboration with other project managers.

• Conduct retrospective meetings to improve future project performance.

• Participate in weekly resourcing and project status meetings with other project managers and technical leads.

• Work with the appropriate Customer Success Managers to ensure the Account Lead is well versed in all project risks and customer issues.


• 5+ years of applicable project management experience with demonstrated success delivering systems on time in an IT and/or Telecommunications sector.

• Post-secondary education in Business, Engineering, Computer Science, Information Technology, or equivalent education and experience.

• Ability to create a maintain a project plan in MS project

• Assist in breaking down project plans in other tools such as JIRA.

• Fluent in using productivity tools such as Confluence and collaboration tools such as Slack and MS Teams

• Experience in Software Development lifecycles is considered an asset.

• Exposure to Agile or Iterative Development methodologies is considered an asset.

• Proven verbal and written business communication skills.

• High-degree of problem-solving skills and the ability to work under pressure and meet deadlines.

• Strong organization skills and the ability to prioritize tasks.

• The ability to lead and assign tasks for project teams.

• Proven experience with client management and direct client interactions.

• Self-motivated and objective-oriented.

• Ability to work well as a part of a PMO team to negotiate timelines and priorities.

• Previous experience working in/with a Retail POS or other retail software experience is an asset.

• Being adaptable to work in different time zones to meet the needs of customers and project deliverables.

Our Benefits:

• Group benefits plan from day one.

• Generous health spending account.

• Paid time off.

• 35-hr work week.

• RRSP Matching.

• Maternity Leave Top Up.

• Half-day Fridays in August.

• Birthdays off.

• On-going training & development platform.

• Social clubs to connect people who share the same hobbies and interests…. Burger Club anyone?

About Maplewave:

To learn more about who we are and what we do, check out our About Us page.

Maplewave values diversity and inclusiveness and encourages applications from all qualified candidates including Indigenous persons, racially visible persons, persons with disabilities, and women. Applicants from these communities wishing to self-identify may do so in their cover letter.

To express interest in this opportunity, please email your resume to and quote Reference #PM400

Apply Now.

To express interest in this opportunity, please fill out the form below.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

No phone calls please.

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