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What if your customers could manage their telco services from anywhere in the world?
Maplewave’s Self-Care solution is a key part of the modern, customer-directed telco experience that we call Transact-Anywhere. Self-Care harnesses the full power of the Maplewave platform to deliver a cohesive retail experience in the digital channel.
Using native iOS and Android apps, or their internet browser, customers can handle transactions that would normally require an in-store visit, such as topping up, changing their plan, paying a bill, ordering a new device or product, or getting support.
To learn more about the benefits of self-service solution, contact us today.