In it’s early stages, AI has already seen consumer adoption. How can telco retailers use AI to create seamless customer journeys?
How was your week? From Olympic medals to sales manager training, here’s our favourite reads this week.
Just how important is social media to young customers? And how can telcos best leverage this new channel to reach this demographic?
We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.