We’re all prone to making mistakes but being aware of these mistakes, especially common ones, will save you and your own business.
Very few aspects of my job rely on paper anymore. That’s not true for every workplace though – and workers are not happy about it.
Do you know how your customers feel about your paper contracts? As a customer myself, I HATE them. Between all the waiting and interruptions, I can confidently say paper processes are killing your customer experience.