We shop with successful franchises across the globe and across industries .So, why does franchising seem inconceivable for telcos?
At Total Telecom Congress, VP of Marketing and Amplifier, Will Gibson, will present his new keynote focused on the telco industry’s biggest challenge, omnichannel.
Ignorance is not bliss. Telcos that refuse to play an active role in bettering the world aren’t going to cut it for Gen Z or Alpha.
Unlock the barriers holding back your salespeople from reaching their full potential by ensuring they can accomplish these 6 things.
As Gen Z and Alpha enter the market, they are revolutionizing everything. This is especially apparent when it comes to their desire for personalization.
We love talking tech, telco, retail, digital transformation and people! Here’s some of our favorite reads this week.
We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.
Telcos need to ditch the IT first mentality, and focus on seamless experiences that put the customer in control.
What are the challenges faced by telcos when considering a Transact-Anywhere approach – and more importantly, what are the solutions?
Experience is now the ruler and the focus is on the customer. Customer experience cannot be manufactured, it is not the sum of your store design. It is real and it cannot be faked.