Retail Transformation

3 Missed Opportunities in the Greek Telco Market

What's going on in the Greek telco market? Find out what key opportunities telcos in Greece as missing in this blog.

Will Gibson
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Telco Customer Experience During Turbulent Times

Trying to find a "new normal"? ‍Read Will Gibson's blog and learn how telco retailers can adjust to meet the current circumstances and to keep moving forward. ‍

Will Gibson
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Telco Staff Training: Nearly Everything You Need to Know

For the telco salesperson, the stakes have never been higher. The quality of their performance impacts how customers feel about the business, how much money they spend, and whether they will return in the future. And one false move can send the customer running to the competition.‍And yet, many telcos fail to prepare their salespeople for their roles. To be successful, telcos need to invest in staff training to ensure peak performance and profitability. ‍

TelcoTalk: The Digital Only Retail Store

Brands across the globe are using digital retail experiences to rise above their competition. But it’s not too late for you to implement these experiences, the first step is knowing what you’re up against.

Will Gibson
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