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3 Customer Expectations Accelerated By COVID-19

To stay competitive and promote customer loyalty, telcos need to meet customer's new expectations – and do it quickly. Read about the three customer expectations that telcos need to meet in this blog.

Maplewave Company
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TelcoTalk: Top 10 Telco Retail Mistakes

We love talking tech, telco, retail, digital transformation and people! Here’s some of our favorite reads this week.

Will Gibson
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User Experience - What is it, and why is it important?

There are many factors that contribute to the right UX design. Telcos need to ensure that all their experiences seamlessly deliver value to the customer at every touch-point.

Scott Sears
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A Dream for Telco and Their Customers

In a dream telco world, we can interact and complete transactions with telco providers anytime, anywhere, and via any medium.

Will Gibson
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