A Q&A with Maplewave's Adam Baggs (CEO), Grant Carstensen (SVP Product and Solutions) and Will Gibson (VP Sales & Marketing) to dicuss the future of telco retail and how telcos can evolve their omnichannel strategy.
Across the world, every industry has felt the effects of COVID-19 in some way, and telco is no exception. To thrive during this pandemic (and beyond), telcos need to adapt their retail strategies and quickly implement solutions that will enable digital experiences while taking measures to safely re-open their stores.
Curious to learn how telcos are adjusting to meet their customer’s needs while maintaining everyone’s safety during COVID-19? Check out this blog!
We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.
Telcos need to ditch the IT first mentality, and focus on seamless experiences that put the customer in control.
What are the challenges faced by telcos when considering a Transact-Anywhere approach – and more importantly, what are the solutions?