Amplifier Telecom Consulting

Future-Proof Your Business

Partner with our team of telecom experts to assess your current state, uncover gaps, and craft a strategy that positions your business for long-term success.

Simplify Your Go-To-Market Strategy

Cut complexity with coordinated end-to-end strategies that drive real improvements across digital, retail, and operational touchpoints.

Elevate Performance At Every Level

Develop the capabilities of your people, processes, and leaders to drive sustained growth and deliver better outcomes across all channels.

Make Smarter,
Faster Decisions

Leverage our industry expertise and data-backed insights so you can act confidently and decisively. Our hands-on support ensures real, measurable progress.

How We Help.

Get Hands-On Telecom Consulting That Drives Change

Our consulting services aren’t theoretical — they’re built for action. With decades of telecom-specific experience, we help you overcome barriers and implement strategies that actually work.

Work with telecom consultants who understand your business inside and out — no ramp-up required.
Get practical, hands-on support that helps you execute, not just plan.
Access a full suite of expertise, from strategy and design to training and coaching.
Benefit from global best practices shaped by our work with telcos around the world.
See measurable improvements in performance, efficiency, and customer satisfaction.

Get Tailored Support For Every Team

Whether you’re leading retail, training front-line staff, or shaping strategy, we meet you where you are — with telco-specific consulting that delivers results.

Retail & Channel Leaders: Optimize your channel mix, store formats, and omnichannel experience to increase revenue and reduce costs.
HR, L&D & Training Teams: Train retail, B2B, and call centre staff with telecom-specific programs that improve sales performance.
Executive Team: Support your leaders with coaching that enhances clarity, confidence, and strategic execution.
Digital & CX Teams: Align physical and digital channels to improve customer experience and drive conversions.

Our Consulting Process.

1. We work collaboratively to identify which areas to focus on for the engagement. We can assess many aspects simultaneously.

2. We immerse ourselves in your business, collect data, and talk to your staff so we can witness and accurately document your pain points.

3. We deliver a detailed report with insights into your performance and areas for improvement—along with a triaged action plan of quick wins and long-term goals.

4. We work collaboratively to recommend and implement solutions that will solve your pain points and can measure your ROI once it’s completed.

group of young professionals of various backgrounds talking around a conference table

Featured Case Study.

Progresif

Maplewave helped Progresif undergo a retail transformation and become Asia’s Small Mobile Operator of the Year 2.5 years later.

See How

Frequently Asked Questions.

How do I know telecom consulting is worth the investment? Will I see a ROI?

In our initial report, we will predict the impact that every recommended project will have on your KPIs. You’ll get a forecast for how each action will improve your sales, operations, or customer satisfaction — and what to prioritize for the biggest results. As the project progresses, we help you track these improvements so you can prove your ROI.

Will you help us implement the recommendations? Or is this just advice?

We’re not here to hand over a report and disappear. Our consultants stay involved at every stage, working alongside your team to deliver positive outcomes. Whether it’s training, design execution, or channel strategy, we roll up our sleeves and help make change happen.

How is your consulting different from other firms?

Most consultants don’t understand telco, or it isn’t their primary focus. We live and breathe it. With deep experience across retail, digital, B2B, and leadership, we’re the only firm with this breadth of telecom-specific expertise. That means we spot opportunities others miss and deliver strategies that actually work in your world.

How soon will we see results?

This will depend on which services you select. For training and executive coaching, you will start to see positive changes even before the course or workshop is finished. For our Benchmark Assessments, we generate a prioritized roadmap with immediate quick wins and strategic long-term projects. Each is ranked by impact, cost, and effort, so you know what to do first and why. You’ll see results very quickly, with a 5-year strategy to build on. For a store redesign project, you’ll see results once the new design has been deployed. So, there is some variability, but we recognize the importance of effecting change as soon as possible.