Incredible experiences in every channel.
We specialize in the issues that affect telcos the most.
Digital transformation is telco’s most pressing topic. Today’s digitally-savvy consumers expect a seamless, efficient and flexible experience – but disconnected legacy infrastructure makes this impossible to achieve. To be successful in today’s world, telcos need a consumer-centric vision that’s empowered by a backbone of connected digital systems.
Learn why your success hinges on digital transformation >Connect with our digital transformation team >Shopping now happens anywhere, at any time. Despite buying the most advanced technology in the world, customers still have to go to a physical store to buy their new device. Your customers deserve to a retail experience on their terms, whether that’s in-store, or from their couch at home. It’s time to give them what they want.
Learn how to offer a retail experience that resonates in the digital age >Connect with our retail experience team >Inventory management can be a delicate balancing act – too little stock, and your customers leave empty handed; too much, and you tie up millions in operating expenses. When small mistakes can devastate your bottom line, it’s time to stop relying on guesswork and embrace tools that drive informed decision making.
Learn how small changes can take the risk out of inventory management >Connect with our inventory management team >Why is Maplewave so successful? We have the best retail platform in the industry, and the experience to back it up.
With a combined 70+ years of telco experience, we intimately understand telco’s sales strategies and retail models better than anyone on the planet. Our consultants can help identify your pain points, then put together an action plan that includes quick wins and long-term projects to ensure your success.
Our “one platform, all channels” solution gives you the tools you need to deliver the experience your customers deserve. Designed for telco, our digital platform is a modular, end-to-end integrated solution that unites all aspects of the wireless environment for a true “transact-anywhere” experience.
Few people would be successful in their jobs if they didn’t have the tools they needed to perform. And the telco retail environment is no exception.
Retail can no longer be transaction-focused. Telco retailers need to create engaging, efficient and meaningful experiences with customers in every channel.
How do Canada and UK telco experiences differ? Find out from Cassie, as she outlines her experience moving counties and switching telcos.
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See how Maplewave can transform your business
