We digitally transform your customer experience
so your customers can interact and transact anywhere.
Digital Transformation is a broad concept with many interpretations. To Maplewave, Digital Transformation is directly tied to customer experience. Today’s telco customers expect an interactive, digital experience that lets them connect with your brand and make purchases anytime, anywhere. Maplewave’s made-for-telco platform makes that possible.
For over a decade, Maplewave has focused on making Telco sales channels work. Our “one platform, all channels” solution provides a unified view of the truth while delivering the experience your customers want. Designed for telco, our digital platform is a modular, end-to-end integrated solution that unites all aspects of the wireless environment for a true “transact-anywhere” experience.
In an increasingly competitive world, telcos need to adapt to the ever-changing retail landscape if they are going to remain relevant. Maplewave’s CX Transformation team is called Amplifier. We’re a team of telco experts that strive to understand your customers’ needs to create a blueprint for CX Digital Transformation Success.
Forward-thinking retailers are already using cutting edge technologies to delight and retain loyal customers across highly competitive markets.
Computers and IT have drastically transformed the way we live our lives but despite making our day-to-day experiences and tasks easier, computers have also introduced new challenges such as security and privacy.
Attention Telco retailers: your store model is failing you! The good news? There’s a solution. It’s the Digidextrous store.
We can help.
