Our Delivery team will develop a rollout plan that works for your unique circumstances.
Dedicated Delivery team and Project Manager for every project.
Discovery sessions reveal pain points and shape the solution design.
Project plan can use a modified waterfall or agile approach.
Store rollouts can be done simultaneously or in phases.
We test your solution, configure it to your unique requirements, and migrate your legacy data.
Solutions can be configured via setting changes vs custom coding.
User accounts and store/branch information are set up.
Quality assurance includes functional, regression, and failover testing.
Clients undergo User Acceptance Testing and sign off before rollout.
Legacy data is migrated to new system for a seamless cutover.
Our team of telco retail experts provides training and support, ensuring your rollout is an immediate success.
Training options include train-the-trainer, on-site, remote, or refresher training.
Training materials can include videos, quizzes, webinars, manuals, and digital content.
Training environment lets staff try the solution without impacting production.
Delivery team provides dedicated support for the first 90 days to ensure stability.