Paperless Transactions.

Maplewave’s Paperless Transactions solution can digitally manage your contract signing, document storage/retrieval, and Walk Out Working processes – saving up to 85% of your paper costs.

Eliminate Paper From Every Transaction.

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Digital Contracts

Captures digital signatures via desktop, mobile or tablet for a great experience in any channel.

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Walk Out Working

Forms appear during signing, ensuring customers are set up before they leave, reducing future support needs.

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Cost Savings

Saves 85% of your paper costs - no more printing, storage, shipping, or administration.

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Security & Enforceability

Strengthens contract enforceability and document retrievals can be audited to reduce fraud.

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Eliminates Disputes

Customers receive a copy of their contract via email, reducing the chance of future disputes.

Key Functionality.

Make Contract Signing A Breeze

Our digital contract solution makes contract signing effortless, improving the overall customer experience.

  • Captures electronic signatures using a mouse, touchscreen, or typed name.

  • Controlled workflows ensure no signatures are missed.

  • Contracts can be signed remotely without customer installation.

  • Can be configured to require the upload of other documents and IDs with the contract.

  • Customers receive a copy of contract documents via email.

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Ensure Walk Out Working Is Always Completed

Our Paperless solution can incorporate Walk Out Working forms into the signing process, so customers are fully set up before they leave.

  • Checklist appears as part of signing process, so it’s not forgotten.

  • WOW forms are stored with the contract for easy retrieval.

  • Customers are emailed a copy of the checklist with direct links to service pages and downloads.

  • Usage can be audited and tied to compensation.

Achieve High Levels of Security & Compliance

Our Paperless solution stores documents securely, and document retrievals can be audited to ensure the highest security.

  • Documents can be retrieved in seconds.

  • Establishes precise time and location of signatures.

  • Remote signing can be configured with multiple signing stages and approvals.

  • Strengthens integrity and enforceability of contracts.

  • All actions can be audited, including searches, views, and other activities.

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Any Device, Any Channel.

Our Paperless Transactions tool works on desktop, tablet, and mobile devices to meet the needs of every channel.

Exceptional Return On Investment.

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Cost Savings

Eliminates 85% of paper-related costs.

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Operational Efficiency

Quickly sign and retrieve documents.

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Improves Profitability

Improves customer experience and NPS.

Explore All Technical Features

Better Together.

Maplewave’s Paperless Transactions solution works seamlessly with the rest of our platform.

Point of Sale: Allows customers to digitally sign contracts as part of the sales flow on any device. View Solution >

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Implementation Consulting.

Our consultants can further guide your project, ensuring you maximize your return on investment.

  • Identify which processes can be made paperless.

  • Estimate cost savings and ROI.

  • Guide staff interactions for this new customer journey.

View Platform Implementation Services

Featured Case Study.

Rogers Communications

Maplewave’s Paperless solution helped Rogers cut their contract costs by 87%.

See How

Frequently Asked Questions.

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What about our existing physical contracts? Regulations require they’re stored for 7+ years.

This is a common situation for many telcos. Our Paperless solution can scan and store any paper document. As part of the onboarding process, we can help scan and upload these documents so you can access every contract from the same platform, no matter when or how it was signed.

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Can I still print off a copy of the contract if I want to for verification/operational reasons?

Absolutely! Our Paperless solution automatically seals and stores an electronic copy of the agreement, but you can also print the document at the time of signing or re-print it from the web portal at anytime (with the right permissions).

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Do I need to install second screens, tablets, or digi-sign readers to make this work?

Out-of-the-box, our Paperless solution has everything it needs to capture signatures built in. Our Web Signing functionality means you can upload contracts directly from the Admin site and sign them in a browser. This same functionality can also be used  for remote signing so customers can access and sign the document without the need to install any software. 

That said, our Paperless solution can absolutely be used with multiple screens, tablets, and digital signers where those are desired to enhance or supplement your customer experience.

Where To Next?

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