Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

Does Maplewave Really Walk the Corporate Culture Talk? A Newbie’s Investigation

Is working for Maplewave as fun and flexible as advertised? Our brand-new HR hire, Bailey, shares the findings of her investigation and explores how our people really feel about Maplewave’s culture.

Part 2: A Supply Chain Q&A with Maplewave’s SVP of Global Development

In Part 2, we’ve posed 4 more questions regarding supply chain resilience, the impact of COVID-19, and what the future looks like to Brad Lapin, SVP of Global Business Development at Maplewave. ‍

Part 1: A Supply Chain Q&A with Maplewave's SVP of Global Business Development

In this blog, we’ve posed 3 questions about supply chain partners, building stronger supply chains, and omnichannel enablement to Brad Lapin, SVP of Global Business Development at Maplewave.

3 Customer Expectations Accelerated By COVID-19

To stay competitive and promote customer loyalty, telcos need to meet customer's new expectations – and do it quickly. Read about the three customer expectations that telcos need to meet in this blog.

Maplewave’s Journey to the Cloud - Part 4

This is our fourth post in the series that documents Maplewave’s journey to transition our IT infrastructure to the public cloud. Follow the links for Part 1, Part 2, and Part 3.

Q&A: Maplewave's Leaders Reflect on 2020 and What's to Come in 2021

A Q&A with Maplewave's Adam Baggs (CEO), Grant Carstensen (SVP Product and Solutions) and Will Gibson (VP Sales & Marketing) to dicuss the future of telco retail and how telcos can evolve their omnichannel strategy.

The 3 Things Telcos With Limited Budgets Should Invest In

Thanks to the chaos that is 2020, telcos are facing the challenges of having disrupted budgets, jumbled timelines, and ambiguous futures. But one thing is certain: those who adapt and are bold will come out on top.

Omnichannel Is Now More Important Than Ever

Omnichannel has always been important but now more than ever, retailers across the world are learning just how important an omnichannel strategy is. In this blog learn about the difference an omnichannel strategy can make in uncertain times.

Retail Best Practices in the Time of COVID-19

Curious to learn how telcos are adjusting to meet their customer’s needs while maintaining everyone’s safety during COVID-19? Check out this blog!

Telco Customer Experience During Turbulent Times

Trying to find a "new normal"? ‍Read Will Gibson's blog and learn how telco retailers can adjust to meet the current circumstances and to keep moving forward. ‍

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