Improve your customer experience with a digital contract solution that incorporates your Walk Out Working forms. Now, this important step won’t be forgotten, which ensures this important upselling opportunity can’t be missed. Customers leave with a fully set-up device and are emailed key documents, so they’re less likely to phone the call centre for after-purchase support.
Customers can sign contracts from anywhere if you have a digital contract solution that supports remote signing. Now, customers can sign contracts from their device, making e-commerce transactions possible – no need to head in-store to sign documents! Now, contracts can be signed digitally in every channel, which makes a whole range of omnichannel journeys possible.
Are you just capturing signatures with your digital contract solution? You’re missing out. The best solutions can also digitize every type of form, including porting requests, device financing documents, float reports, and retail store checklists. Just think of how much you’ll save when you completely remove paper from your retail environment!
The pace of change in the telco industry is crazy right now. Coming out of the pandemic, the demand for digital shopping has exploded. Customers still want to shop in-store, but these physical locations are getting more and more expensive to operate. How can telcos afford to invest in digital shopping options and maintain their retail estate? Can customers really have it all? Yes – if we re-imagine what our telco stores looks like.
The re-imagined telco store uses smart design and technology to give customers a memorable and efficient experience.
The re-imagined telco store uses smart design and technology to help staff members stay organized and increase their commissions.
The re-imagined telco store uses smart design and technology so it’s easy for store managers to keep staff organized and increase profitability.
The re-imagined telco store uses smart design and technology so it’s easy for regional managers to reduce operating expenses and increase customer satisfaction.
Watch Maplewave’s VP of Marketing & Sales, Will Gibson, present at CEM’s 2022 event in London, UK. In this new keynote, Will discusses the new pressures that have emerged out of the pandemic; how telcos can “do more with less” and reduce their expenses while still delivering great customer experiences; and what the re-imagined retail store looks like and how to bring it to life.
No matter where you do business, or the size of your telco market, it’s time to re-examine how you do indirect sales. In this video, Will Gibson talks about the 7 types of indirect sales and how they can benefit your business. By selecting the right indirect strategy and investing in a purpose-built solution, telcos can gain control over channel activities, get visibility into sales, inventory, and commissions, and improve the experience for sellers are customers alike.
Third-party channels give your telco customers many more opportunities to buy your products and services, but they can also be difficult to control. In this video, Will Gibson talks about how a dedicated indirect sales app can overcome indirect channel pain points to improve the customer experience and give telcos control and visibility over these channels. By investing in a solution that’s been specifically built for the different types of indirect sales, telcos can easily overcome channel pitfalls and dramatically improve profitability and efficiency!
Give sellers and customers a great experience. The right telco indirect channel solution will help you maximize performance and loyalty at multi-brand dealer stores.
Make your dealer stores an extension of your corporate network. The right telco indirect channel solution ensures the mono-brand dealer store aligns with the corporate experience with the flexibility to offer unique services and experiences.
Increase your presence and attract customers in new ways. The right telco indirect channel solution will help you increase your exposure using the third-party chains/store-in-store model.
Drive performance and give sellers and customers a great experience. The right telco indirect channel solution will help you maximize performance and loyalty using street corner/cart selling.
Bring the telco experience to events and other public gatherings. The right telco indirect channel solution will help you expand your presence and attract new customers at pop-up events.
Bring the telco experience to your customers’ doorsteps. The right telco indirect channel solution will help you expand your presence and attract new customers using door-to-door sales.
Bring the telco experience to your customer, no matter where they are. The right telco indirect channel solution will help you expand your presence and attract new customers using vehicular retail.