Solving COVID-19 Pain Points: Telco Solutions

Watch Maplewave’s VP of Marketing & Sales, Will Gibson, present at CEM’s 2022 event in London, UK. In this new keynote, Will discusses the new pressures that have emerged out of the pandemic; how telcos can “do more with less” and reduce their expenses while still delivering great customer experiences; and what the re-imagined retail store looks like and how to bring it to life.

Third-party channels give your telco customers many more opportunities to buy your products and services, but they can also be difficult to control. In this video, Will Gibson talks about how a dedicated indirect sales app can overcome indirect channel pain points to improve the customer experience and give telcos control and visibility over these channels. By investing in a solution that’s been specifically built for the different types of indirect sales, telcos can easily overcome channel pitfalls and dramatically improve profitability and efficiency!