Kiosks, Vending & Lockers.
Serve more customers and expand your reach with Kiosk solutions that enhance the customer experience while streamlining your operations.
Free Store Staff From Basic Transactions
Use our kiosks and collection lockers to streamline store traffic and free staff from basic cash collecting. This gives them the time to focus on undertaking higher-value sales activities.
Reduce Your Operating Costs
Optimize your staffing costs by empowering customers with self-service options. Use kiosks to replace under-performing stores altogether while maintaining your presence.
Enable Omnichannel Transactions
Make kiosks part of your omnichannel strategy. Install collection lockers within your store to enable click & collect pickups or place them outside to serve customers 24/7.
Expand Your Retail Footprint
Our kiosk solutions help you serve more customers in more ways. Be front and centre by installing standalone units in high-traffic areas, like malls, grocery stores, and airports.
Key Functionality.
Enable More Digital Experiences
Our self-service kiosk solutions enable self-directed, digital interactions that enhance the customer experience.
Kiosks empower customers to manage their account, including processing bill payments and applying top-ups.
With optional vending units, customers can purchase devices & accessories without the help of a salesperson.
With optional collection lockers, customers can collect their online purchases. Or they can use them to return broken equipment, such as TV receivers and remotes.
Hardware Options For Every Situation
We offer a range of modular kiosks to meet any need – from basic transactions up to SIM/device vending and collection lockers.
The central payment hub is the “brain” of any hardware configuration and processes transactions and payments. It can be used on its own or paired with vending compartments and lockers.
We offer two vending options. Our concealed vending unit dispenses items from a hidden compartment, which is ideal for high security environments.
We also offer a large vending unit that allows customers to see the available items for purchase. This option is the perfect fit when replacing a retail store or expanding your footprint into high traffic areas.
Smart collection lockers can be paired with the payment hub or used standalone to support click and collect purchases and reverse logistics.
Secure Units Are Easy to Maintain & Support
Our self-service kiosk solutions include maintenance, support, and security features to ensure transactions are worry-free.
Alerts are configurable, and we ensure units stay in good shape with proactive monitoring.
We provide remote support, and on-site support is a possibility in certain regions.
You won’t have to worry about data breaches, as no transaction or account information is ever stored locally.
Physical security measures include floor to wall fixings, sensors, impact/abuse alarms, and remote surveillance.
Serve More Customers In More Ways
Our kiosk lineup gives customers many more options for interacting with you. Here are a few ideas to inspire you.
Install a kiosk hub inside your store to reduce line-ups. Customers can now complete simple transactions on their own, like bill payments and top-ups.
Place collection lockers within your store so customers can collect online orders – no need to speak to a staff member.
Install kiosks outside your store to expand your presence to new areas or capitalize on high-traffic locations. Vending kiosks can replace retail stores entirely as part of a self-service store model.
Exceptional Return On Investment.
Cost Savings
Reduce or reallocate staff.
Operational Efficiency
Expand your footprint to new locations.
Improves Profitability
Store staff can focus on selling.
Explore All Technical Features
Better Together.
Maplewave’s kiosk solutions work seamlessly with the rest of our platform.
Point of Sale: Kiosks leverage existing integrations to process transactions and vend devices and accessories. View Solution >
Business Intelligence: All kiosk activity can be tracked in real-time, down to the transaction-level. View Solution >
Implementation Consulting.
Our consultants can further guide your project, ensuring you maximize your return on investment.
Identify which units work best for your market.
Where to place units based on traffic flows.
Create a rollout plan that educates customers and staff.
Strategies that maximize usage and satisfaction
Frequently Asked Questions.
Can the units accept cash? And aren’t the rollers prone to breaking? I’ve heard horror stories.
Yes, the units can accept a wide range of notes and denominations. Modern kiosk technology is more robust than ever, and we have a comprehensive maintenance and repair strategy if anything goes wrong. But overall, these types of issues are rare now.
How are they secured? Is it easy to break inside and steal everything?
Our kiosks offer a range of security options, including floor to wall fixings, security sensors, impact/abuse alarms, and remote surveillance. They are very sturdy and very secure.
How are the machines emptied and replenished? Is this time-consuming?
To help mitigate any problems, kiosks should be emptied regularly. Our Delivery team will work with you to perfect those processes so the risk of loss is as near to zero as it can be. It’s very fast and easy to perform a cash drop; all your staff will be fully trained on these best practices.
Let's Get
Started.
We’re excited to hear how we can help.
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