Business Intelligence

View real-time activity across channels and regions with a reporting solution that makes it easy to compare performance and analyze opportunities and risks.

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Identify cost savings with BI dashboards that compare KPIs across regions, stores, and staff.

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Simplify decision making with BI tools that show real-time sales and inventory info for all regions in a single view.

Improve performance by identifying top staff and stores, so you can share their best practices with the rest of your organization.

Optimize staff allocation based on sales flow, customer volume, and staff performance.

Key Functionality.

Visualizations That Drive Decision Making

Our BI Reporting solution presents telecom analytics in easy-to-understand dashboards and reports.

  • View real-time key sales and inventory information from every channel.

  • Take the guesswork out of retail performance and improve forecasting and management with dashboard that show data in a single view.

  • View and compare telecom KPIs across regions, stores, and staff.

  • Create custom reports that analyze performance, opportunities, and risk.

  • Filter results by country, region, store, and more – right down to the transaction-level for incredible insights.

  • Supports any setup, including distributor, multi-market, master-sub, franchisee, and store-in-store business models.

  • Real-time commission information adjusts when promotions take effect, so figures are always accurate.

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Reporting Across Every Channel

Our BI & Reporting solution can provide insights for every channel.

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Traditional Retail

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3rd Party / Indirect

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Supply Chain

Exceptional Return On Investment.

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Cost Savings

Identify opportunities for cost savings.

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Operational Efficiency

Provides business intelligence that helps streamline operations.

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Improves Profitability

Identify and promote behaviours that drive profitability.

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Better Together.

Maplewave’s BI & Reporting solution collects and presents key data from every module in our platform.

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Implementation Consulting.

Our consultants can further guide your project, ensuring you maximize your return on investment.

  • Audit when, how and who runs reports.

  • Assess if reports are being used to drive change within the organization.

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Featured Case Study.


Maplewave’s BI & Reporting solution helped drive Flow’s performance through comparative analytics.

See How

Frequently Asked Questions.

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What can I expect from out-of-the-box reporting and analytics?

Our BI & Reporting solution includes many out-of-the-box reports that have been built over the years from our work with telcos around the world. You can also create your own ad-hoc reports, or we can build new custom reports as part of your deployment.

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Will I have to make huge changes to my data model if I take on your system?

No, Our BI & Reporting solution uses a translation layer that allows us to import and export data into any format to meet the needs of any third-party system you may be currently using.

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If I want a custom report, can I create one myself or does Maplewave need to build it for me?

You can do either. You can build your own reports using our ad-hoc reporting function. Or, if it’s a report you will use consistently, we can custom-build a permanent report for you.

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We’re excited to hear how we can help.

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