Resources.

Explore our thought leadership content on the future of telecom.

Latest Whitepapers.

How To Bring 184 Omnichannel Journeys Within Reach

This whitepaper examines how a platform gives customers a flexible ‘Transact Anywhere’ experience; how Maplewave’s omnichannel maturity model brings 184 customer journeys within reach; and the unique benefits of Maplewave’s platform approach.

Is Your Pandemic Pause A Recipe For Disaster?

This whitepaper examines how telco budgets and projects have been affected by COVID-19; three historical examples of how “hitting pause” led large companies to disaster; and our three-step action plan that will guide you to success.

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Latest Blogs.

Part 2: A Supply Chain Q&A with Maplewave’s SVP of Global Development

Part 1: A Supply Chain Q&A with Maplewave's SVP of Global Business Development

3 Customer Expectations Accelerated By COVID-19

Latest News.

Maplewave To Address Telco's Omnichannel Problem at Total Telecom Congress

Maplewave Prepares Telcos for Next-Gen Customers at Singapore's CEM Summit

News Release: Dartmouth company developing software to transform telecommunications

Latest Videos.

Optimize Your Customer Experience - Ep 7 Telco Talk - Will Gibson

The Digital Only Retail Store - Ep 6 Telco Talk - Will Gibson

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Latest Case Studies.

Maplewave Platform - Aliv

Maplewave Greeting, Queueing & Sales Assist - Digicel

Maplewave Consulting - Eastlink Retail Strategy

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