Resources.

Explore our thought leadership content on the future of telecom.

Latest Whitepapers.

Controlling The Chaos: How To Overcome Indirect Channel Pitfalls And Win

This whitepaper examines the seven types of indirect sales with real-life examples from around the world, common pain points in indirect sales and how to overcome them, and how a dedicated solution can help telcos drive the best results from this channel.

Telco’s Self-Service Future: 4 solutions that cut costs, boost profits and delight customers.

This whitepaper examines how COVID-19 has changed telco retail and consumer shopping habits, the four essential self-service solutions and their ROI, and how telcos can completely fund their self-service investment by optimizing their retail estate.

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Latest Blogs.

Thought-Leadership

When Your Heroes Disappoint – A Cautionary Tale for a Telco Giant

Thought-Leadership

From Oil Barrels To Apps: The Evolution Of Telco Indirect Sales

Thought-Leadership

Q&A: Growing The Indirect Channel & Empowering African Women With Multi-Level Marketing

Latest News.

Thought-Leadership

Progresif Debuts New Experience Store

Maplewave Expands Into Middle East With Mobily Deal

Maplewave To Address Telco's Omnichannel Problem at Total Telecom Congress

Latest Videos.

The Re-Imagined Telco Store: Customer Experience

The re-imagined telco store uses smart design and technology to give customers a memorable and efficient experience.

The Re-Imagined Telco Store: Store Staff Experience

The re-imagined telco store uses smart design and technology to help staff members stay organized and increase their commissions.

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Latest Case Studies.

Retail Transformation - Progresif

Maplewave Kiosks - GTT Guyana

Maplewave BI & Reporting - Flow

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Latest Assessments.

Paperless Assessment

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ReImagining Retail Assessment

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Indirect Channel Assessment

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