Resources.

Explore our thought leadership content on the future of telecom.

Latest Whitepapers.

Controlling The Chaos: How To Overcome Indirect Channel Pitfalls And Win

This whitepaper examines the seven types of indirect sales with real-life examples from around the world, common pain points in indirect sales and how to overcome them, and how a dedicated solution can help telcos drive the best results from this channel.

Telco’s Self-Service Future: 4 solutions that cut costs, boost profits and delight customers.

This whitepaper examines how COVID-19 has changed telco retail and consumer shopping habits, the four essential self-service solutions and their ROI, and how telcos can completely fund their self-service investment by optimizing their retail estate.

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Fresh Telecom Perspectives.

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Latest Blogs.

Edition #13: The Rise of the “Prosumer” – 5 Tips to Capitalize On This Growing Segment

Edition #14: 4 Ways To Solve The Wait/Dwell Time Conundrum And Elevate Your CX

Edition #12: What Is Telecom’s Fastest Growing Revenue Source? Hint, It’s Not 5G.

Latest News.

Maplewave successfully deploys to Kenya’s Safaricom

Thought-Leadership

Progresif Debuts New Experience Store

Maplewave Expands Into Middle East With Mobily Deal

Latest Videos.

The Re-Imagined Telco Store: Customer Experience

The re-imagined telco store uses smart design and technology to give customers a memorable and efficient experience.

The Re-Imagined Telco Store: Store Staff Experience

The re-imagined telco store uses smart design and technology to help staff members stay organized and increase their commissions.

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Latest Case Studies.

Maplewave Point of Sale – Safaricom

Retail Transformation - Progresif

Maplewave Kiosks - GTT Guyana

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Latest Assessments.

Sales Channel Checkup

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Paperless Assessment

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ReImagining Retail Assessment

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Indirect Channel Assessment

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