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Explore our thought leadership content on the future of telecom.

Latest Whitepapers.

Telco’s Self-Service Future: 4 solutions that cut costs, boost profits and delight customers.

This whitepaper examines how COVID-19 has changed telco retail and consumer shopping habits, the four essential self-service solutions and their ROI, and how telcos can completely fund their self-service investment by optimizing their retail estate.

How To Bring 184 Omnichannel Journeys Within Reach

This whitepaper examines how a platform gives customers a flexible ‘Transact Anywhere’ experience; how Maplewave’s omnichannel maturity model brings 184 customer journeys within reach; and the unique benefits of Maplewave’s platform approach.

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Latest Blogs.

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Self-Service in Telecoms

Maplewave-Culture

From Wellness To Wellbeing: The 4 Pillars of Employee Support

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5 Companies Who Are Doing Self-Service Right

Latest News.

Thought-Leadership

Progresif Debuts New Experience Store

Maplewave Expands Into Middle East With Mobily Deal

Maplewave To Address Telco's Omnichannel Problem at Total Telecom Congress

Latest Videos.

International Women's Day 2021

Optimize Your Customer Experience - Ep 7 Telco Talk - Will Gibson

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Latest Case Studies.

Maplewave BI & Reporting - Flow

Maplewave Consulting - Eastlink Retail Strategy

Maplewave Paperless - Rogers

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