Telco retail is unique. Transactions are complicated, competition is fierce and the products are complex. While all customers are different, they all want one thing: a great customer experience. Retail employees play a key role in ensuring customers have positive experiences. But unfortunately, many telco retail employees are not qualified to deliver experiences that'll keep customers coming back. This is where Maplewave's Showtime comes in! Showtime is an engaging retail training program designed specifically for telco, to help turn all employees into top performers.