Articles by

Maplewave Company

Edition #33: Price Increases & Tariffs: 5 Strategies To Help Telcos Stay Profitable

June 9, 2025

In this edition of Telco Talk, we will present some actionable strategies telcos can use to weather these economic headwinds while maintaining a strong customer experience.

Edition #32: The Telco Retail Experience Gets a Makeover: How AI is Leading the Way

Newsletter

June 9, 2025

In this edition of Telco Talk, we explore how Etisalat and Verizon are reimagining the telco store with bold, AI-first innovations that are truly transforming the customer experience.

Edition #26: 12 Ways Telco Commerce Platforms Can Prevent Retail Fraud

Newsletter

December 18, 2024

In speaking with telcos around the world, fraud prevention is one of the most talked about issues in the industry today. In our digital-first society, fraud has never been easier, or more prevalent – with huge financial consequences.

Edition #25: How Telcos Can Leverage Social Responsibility to Appeal to Gen Z & Alpha

Newsletter

October 1, 2024

Your future customers insist that the heart of humanity must remain front and centre in all business activities. You have a unique opportunity to captivate the discerning hearts of Gen Z and Alpha through initiatives steeped in meaningful social responsibility!

Edition #20: Telco Contract Management in 2024: Four Key Trends You Can't Miss

Newsletter

December 18, 2024

Telcos are under enormous pressure to remain competitive while being cost-efficient, innovative, and sustainable. Digital contract management is smart, customer-friendly, fast, and secure - and we can't recommend it enough. In this article, we will explore four key digital contract trends in the telco industry that you must leverage in 2024 and what they mean for your business.

Edition #17: 2023 Year in Review: TLDR Edition

Newsletter

January 2, 2024

Can you believe 2023 is almost over? If you’re someone who’s in a hurry, here is a quick summary of our Telco Talk editions from the past year.

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