Offering insight and concrete solutions for telcos looking to take their business to the next level.
Do you know how your customers feel about your paper contracts? As a customer myself, I HATE them. Between all the waiting and interruptions, I can confidently say paper processes are killing your customer experience.
The world is moving to a seamless, channel agnostic future. Telcos – you need a new retail approach.
In a dream telco world, we can interact and complete transactions with telco providers anytime, anywhere, and via any medium.
In an age where everything can be ordered online, how do telco retailers stay relevant? And is traditional retail really dead? How networks can come out on top in the digital age?
Forward-thinking retailers are already using cutting edge technologies to delight and retain loyal customers across highly competitive markets.
We love talking tech, telco, retail, digital transformation and people! Here’s some of our favorite reads this week.
