Supported Channels.
Channel Types
Mono-brand dealer stores.
Multi-brand dealer stores.
Third-party chains.
Vehicular retail.
Door-to-door sales.
Street corner/cart vendors.
Pop-up events/roving sales teams.
Sales Transactions.
Process Sales
Search for or scan items (devices, accessories, SIMs) and add them to the transaction.
Capture serial numbers for serialized items.
Initiate a “quick sale” using a generic customer record for speedy checkouts.
Pre-Paid Plan Purchase
Plan Purchase feature can be used to quickly complete a one-off purchase of a prepaid plan.
E-Top-Up
E-top-ups just require a phone number and amount to complete.
View customers’ current balances.
Bill Payment
Integrates to bill payment systems.
Easily process customer bill payments.
Tendering
Supports all major tenders and mobile money.
Custom tenders can also be defined.
Collect deposits.
Supports Foreign Fund Exchange.
Receipts
View receipts on the device.
Receipts can be printed or sent to customers via email, SMS, etc.
Returns
Process refunds and voids.
Customer Management.
Customer Management
Create new customer records and capture key information.
Search for existing customers.
Update customers’ details.
Configure alerts to appear for certain customers.
Inventory Management.
View Inventory
View on-hand inventory, including item number, quantity, units on order, and price.
Purchase Orders
Create purchase orders in a few taps.
Simple receiving process saves time.
Bulk-receive sequential serials.
Approvals functionality can be used to approve or deny purchase order requests.
Low stock notifications can be sent when inventory drops below a certain level.
Campaigns & Promotions.
Campaigns & Promotions
Push campaigns and promotions that further encourage app usage.
Customize campaign/promotion messages.
Configure offers to be displayed during a specific date range.
Commissions.
Flexible Commissions
Accommodates any commission structure, including highly complex ones.
As products are sold, commissions are displayed in real-time.
Displays dealer commissions (from carrier to dealer).
Displays salesperson incentives (from carrier to clerk).
Support.
Supported Languages
Out of the box supported languages include English, Spanish and French.
Can be used in any language if appropriate translations are provided.
In-App Tutorials
How-to videos can be incorporated directly into the app.
Reduces training and support costs.
Videos can be promoted during a configured date range.
Administration.
User Access Control
Define permissions based on job role.
Modify permissions at the user level.
Dealer staff logins work at any location in the network.
Create permission templates by user role for simple administration.
Personalization
Can be customized with company logo and brand colours.
Reporting.
Reports
Sales Summary report shows the quantities of items that were sold within a defined date range.
Transaction report provides item-level detail for all transactions that were completed within a defined date range.
System Integrations.
Maplewave Platform
Maplewave’s Indirect Sales App works seamlessly with the rest of our platform.
Route Optimization: Integrates with our distribution solution to trigger deliveries when purchase orders are created.
Paperless Transactions: Contracts can be signed electronically using our Paperless solution.
Inventory Management: Integrates with master inventory management system for seamless inventory passthrough.
Other Systems
Integrates with top-up distribution systems to ensure credit limits.
Integrates with billing stacks to eliminate the need for duplicate entry.
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