Point of Sale - Technical Features.

Explore the technical features of our telecom POS solution.

Transactions & Tendering.

Add Items to Sale

  • Add items by SKU, IMEI, serial number, barcode scan, item number, item description or through search.

  • Automatically add linked or dependent items (e.g. SIM card).

Tendering Sales

  • Supports all major tender methods.  

  • Define custom tenders.  

  • Use multiple tenders for a single transaction.

  • Automatically applies comprehensive discounts.

  • Supports foreign fund exchanges.

Receipts

  • Customize receipts and statements with graphics and messaging.

  • Preview receipts.

  • Email copies of receipts.  

  • Includes plan details, features purchased, and handset replacement cost.

Integrated Sales – Loyalty & Entanglement Programs

  • Supports sale of gift cards, carrier-branded services, and warranties.

male store clerk scanning item into sale behind sales counter
look over woman's shoulder as she uses phone to pay for purchase on debit credit pin pad

Post-Sale Activities.

Exchange / Refund / Void Sales

  • Supports exchanges, refunds, and voids.

  • Can prompt for secondary authorization.

  • Issue refunds/exchanges by receipt or customer history.

Recall Previous Transactions

  • All transactions are tied to the customer/receipt number.

  • Reprint receipts and debit/credit slips.

  • Find receipts without receipt number or client name.

Customer History

  • Retrieve transaction history from local customer profiles.

  • View customer profiles and history from any location.

Cash Balancing

  • Supports integrated cash balancing and reconciliation.

  • Perform cash balancing by cash drawer or clerk.

  • Blind configurations are available for increased security.

Training.

Training

  • Simple workflows make it easy to use and train new staff.

  • Prompts staff to recommend appropriate products/services.

System Linked Portals

  • Link multiple web portals to the POS for easy access (training materials, policies, notices, offers, etc.).

woman in business suit leaning on sales counter trying a mobile phone with man in business suit in background watching her
person holding scanner scanning bar code in the foreground

Pricing.

Enforcement of Selling Price

  • Automatically adjusts hardware and plan pricing based on enterprise product catalogs.

  • Reduces pricing inconsistencies via centralized permissions.

Prices & Product Catalog

  • Calculates the price of devices and service packages, making it easy to provide pricing and stock availability.

  • Manage pricing/promotions through digital inventory records.

User Permissions & Administration.

User Access Control

  • Define permissions based on job role.

  • Modify permissions at the user level.

  • Dealer staff logins work at any location in the network.

  • Create permission templates by user role for simple administration.

New Location Setup

  • Set up new locations in a few steps.

Application Access

  • Facilitates automated logins to third-party applications, including Active Directory.

log on screen on computer
Image of woman using tablet with icons super imposed

System Integrations.

Maplewave Platform

Maplewave’s POS works seamlessly with the rest of our platform.

Integrations

  • Carrier Activation Portal.

  • Payment Processors.

  • Gift Card Programs.

  • Bill Payments Processing.

  • Electronic Prepaid Vouchers.

  • Phone Trade-Ins/Appraisals.

Full Business Process Integration

  • Real-time communication between the store, supply chain, activation portal, and other locations.

Architecture & Channel Structure.

Supported Platforms

  • Supports desktop, tablet, and smart phone interfaces.

  • Experience can be customized for each platform. 

Architecture

  • Includes both client server and web-based components.

Channel Structure Design

  • Group retail locations in sets/subsets.

  • Run reports based on location/type to assess targeted promotions and compare performance across locations.

  • Currency conversion enables comparisons across markets.

young white male programmer looking at software code on screen

Where To Next?