Offering insight and concrete solutions for telcos looking to take their business to the next level.
In our first edition, you'll find the much anticipated follow-up interview with Will Gibson on his disappointing experience at a Vodafone UK flagship store. Don't forget to subscribe!
In this blog, Will Gibson recounts how his brand idol, Vodafone, lost their ‘hero’ status after his recent bad experience at a UK franchise store.
In this article, Will Gibson reflects on how the indirect channel has evolved beyond its manual roots in favour of a fully digital sales and channel management process.
The telco industry is rife with complex infrastructure and poor customer experiences. In his latest blog, Will Gibson explores the 8 benefits of digital platforms and how they solve telcos’ pain points.
The world is moving to a seamless, channel agnostic future. Telcos – you need a new retail approach.
In a dream telco world, we can interact and complete transactions with telco providers anytime, anywhere, and via any medium.