Paperless Transactions: Everything You Need To Know

Going paperless has tremendous benefits to your financial health, environmental footprint, and customer experience.  

Supplies, like paper, ink, and printers, are expensive. After they’re signed, contracts must be stored temporarily at the store, then shipped to an offsite storage facility for administration. This necessitates a lot of unnecessary additional labour and expense. By going paperless, you can reduce your contract- related expenses by 85%, or $1.90 USD per contract.

On top of that, paper contracts are less secure and enforceable than digital ones. When contracts are signed, signature points can be missed. Walk Out Working processes can be forgotten, which increases post-sale support needs. Customers can misplace their paperwork, or worse, the telco does, which makes it difficult to resolve disputes.  

The negative impacts of paper contracts extend to our earth too, as precious resources are used unnecessarily to produce paper documents that just end up sitting in warehouses. By going paperless, telcos can increase their sustainability and market this green initiative to subscribers.

Customers also love the high-tech experience that digital contracts provide. After signing, they now will receive a copy of their important documents by email. Remote signing is also possible too, which enables device purchases from digital channels.  

Digital contract solutions pay for themselves. Maplewave’s Paperless Transactions solution can be implemented in just a few months and provides an immediate ROI. The project practically pays for itself within a short time.

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Walk Out Working: Paperless Transactions

Improve your customer experience with a digital contract solution that incorporates your Walk Out Working forms. Now, this important step won’t be forgotten, which ensures this important upselling opportunity can’t be missed. Customers leave with a fully set-up device and are emailed key documents, so they’re less likely to phone the call centre for after-purchase support.

Document Storage: Paperless Solutions

Are you just capturing signatures with your digital contract solution? You’re missing out. The best solutions can also digitize every type of form, including porting requests, device financing documents, float reports, and retail store checklists. Just think of how much you’ll save when you completely remove paper from your retail environment!

Remote Signing: Paperless Transactions

Customers can sign contracts from anywhere if you have a digital contract solution that supports remote signing. Now, customers can sign contracts from their device, making e-commerce transactions possible – no need to head in-store to sign documents! Now, contracts can be signed digitally in every channel, which makes a whole range of omnichannel journeys possible.

Easily Prepare & Sign Digital Contracts With Paperless

Watch how easy it is to prepare and sign digital contracts using Paperless! Watch this short story to see how easy it is to: Upload a document. Add recipient details. Drag & drop fields onto the contract. Send the contract to capture a fast, secure eSignature. See how Paperless transforms manual processes into seamless digital experiences — helping you save time, reduce errors, and delight your customers.

Preparing & Signing Documents with Paperless

This short demo shows how easy it is to prepare and sign documents with Paperless! Just upload and configure your document, drag and drop fields onto the contract, and send it for signing. Create custom contracts in minutes!

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