Bill & Payment Management
View current and historic bills.
Set up auto-recurring payments.
Mobile & Fixed Offer Management
View/update current subscribed offers.
Add new lines of business.
Add new subscribers to the account.
Initiate a device upgrade.
Add funds to the account.
Manage account information.
View Usage Information
View current usage.
View projected usage for the current month.
View overage and overage rates.
View prepaid balance.
Recharge prepaid line.
Purchase prepaid packages.
Purchase items through the app (devices and SIMs).
Arrange to pick up items in-store.
Arrange home delivery.
Platform integrations handle all inventory movements.
Choose from available appointment times to:
Pick up an order.
Get technical support.
Attend learning classes.
Schedule push offers.
Push offers based on users’ location.
Segment the market.
Push notifications link deep into app.
Accept offers directly in-app.
Integrates with Facebook, Instagram, YouTube, LinkedIn,
Twitter, and Pinterest.
Improve the effectiveness of your organic and paid ads.
Make data-driven business decisions.
Monitor what’s said about your brand and competitors.
Scheduling, monitoring, content curation, analytics, team management, security.
Run device diagnostics without additional equipment.
Run device diagnostics remotely by tech support.
New feature tutorials.
Searchable FAQ databases.
Real-time “do you need help” suggestions.
Chatbot support (w/ partner).
Direct call support.
Maplewave’s Self-Care App works seamlessly with the rest of our platform.
Point of Sale: Leverages POS features to view/change devices, plans and add-ons.
Inventory Management: Coordinates inventory reservations and delivery orders.
BI & Reporting: All sales activity can be tracked in real-time, down to the transaction-level.
Paperless: Allows customers to digitally sign contracts as part of the sales flow.