About Us

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About Us

Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

About Us

Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

About Us

Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Digital Platform

One Platform, All Channels.

Your Systems AreHolding You Back

We know this because we see it every day. As Telco Retail specialists, we have identified several common shortcomings in the industry:

  • Customer experience is impersonal, slow, and involves a lot of waiting in queues. And it ends by signing a stack of papers. In this day and age, they might as well be using a hammer and chisel.
  • Telcos are struggling with sub-par profits and inefficiency. Ineffective systems and workflows result in wasted money, let alone the lost opportunity cost.
  • While many telcos collect data, it isn’t presented as a story. You can’t prepare for the future when you’re buried under Excel reports.

It doesn’t have to be this way.

Maplewave’s Retail Platform is a retail management system made up of five integrated modules that work together to deliver an unparalleled customer-focused experience while transforming our clients into industry leaders.

 

 

Maplewave RetailPlatform Landing Banner 01 Engage

Engage

Integrated mobile customer greeter queues customers and builds orders without being tethered to a POS counter.

 

Maplewave RetailPlatform Landing Banner 02 Transact

Transact

Fully-featured POS integrates to other products to effortlessly process transactions.

 

Maplewave RetailPlatform Landing Banner 03 Paperless

Paperless

Digitally sign, seal, store, verify and retrieve all documents related to a customer transaction without changing in-store procedures.

 

Maplewave RetailPlatform Landing Banner 04 Supply

Supply

Robust inventory controls ensure you have the right stock in the right place at the right time.

 

Maplewave RetailPlatform Landing Banner 05 Insights

Insights

Uses dashboards to present complex concepts and drive business decisions.

 

Optimize your Customer Experience

The Maplewave Platform works seamless to align your entire retail environment. The benefits of an integrated solution are clearly demonstrated:

  • Faster Transactions
  • End-to-End Process
  • Increased Loyalty
  • Seamless Customer Experience