E-Commerce is an essential part of any modern shopping experience. But the complexity of telco transactions means that not all e-commerce systems can handle these sales in an online environment.
Generic solutions often lack the integrations and advanced features that are required to complete online telco transactions from start to finish. Their inability to validate key information means customers must sometimes visit a store or phone a call centre to complete their purchase.
It’s imperative that telcos select a robust, integrated e-commerce system that is fit-for-purpose. But which one is best? In this guide, we will:
· Explain what makes telco e-commerce transactions different.
· Explore the most common types of e-commerce solutions.
· Score how well each solution performs on key functions that are essential for telco transactions.
