Case Studies.

Explore our case studies to learn how Maplewave can help with your telecom digital transformation.

All Case Studies

Maplewave Point of Sale – Safaricom

Maplewave’s Point of Sale solution helped Safaricom modernize their IT operations, improve the efficiency of their transactions and administration, and enhance their customer experience.

Retail Transformation - Progresif

Maplewave helped Progresif undergo a retail transformation to evolve their fledgling retail capability, which contributed to them becoming Brunei’s Mobile Operator of the Year a mere 2.5 years later.

Maplewave Kiosks - GTT Guyana

Maplewave’s Kiosk solution transformed GTT Guyana’s bill payment journey and improved their customer experience.

Maplewave Business Intelligence - Flow

Maplewave’s Business Intelligence solution improved Flow’s performance through comparative analytics.

Maplewave Consulting - Eastlink Retail Strategy

Maplewave’s consultants helped refine Eastlink’s retail strategy and store operations.

Maplewave Paperless - Rogers

Rogers saved 87% of their contract costs and improved their Walk Out Working experience with Maplewave’s Paperless solution.

Maplewave Point Of Sale - Flow

Maplewave’s POS cut Flow’s transaction times by 66%.

Maplewave Platform - Aliv

Maplewave’s platform powered the successful launch of Bahamas' newest telco, Aliv.

Maplewave Inventory Management - Telkom

Maplewave’s Inventory Management solution ensured 90% of Telkom’s inventory is in 90% of their stores, 100% of the time.

Maplewave Greeting, Queueing & Sales Assist - Digicel

Maplewave’s Greeting & Queueing and Sales Assist solutions streamlined the experience at Digicel’s key flagship stores.

Maplewave Consulting - PEP Cell

Maplewave’s consultants helped PEP Cell future-proof their cellular division in 10 days.

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