Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

Who is the Best Greek Telco?

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In this blog, Will Gibson analyzes the 3 competitors in the Greek telco market in comparison to each other and explores the areas they need to improve.

How Telcos can Leverage Social Responsibility to Appeal to Young Customers

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Ignorance is not bliss. Telcos that refuse to play an active role in bettering the world aren’t going to cut it for Gen Z or Alpha.

Why Telcos Need to be Social Media Experts

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Just how important is social media to young customers? And how can telcos best leverage this new channel to reach this demographic?

How AI Can Enhance the Retail Experience

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In it’s early stages, AI has already seen consumer adoption. How can telco retailers use AI to create seamless customer journeys?

6 Things Your Telco Staff Must Do to Enable Incredible Customer Experiences

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Unlock the barriers holding back your salespeople from reaching their full potential by ensuring they can accomplish these 6 things.

Digital Transformation in Telco Retail

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We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.

3 Missed Opportunities in the Greek Telco Market

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What's going on in the Greek telco market? Find out what key opportunities telcos in Greece as missing in this blog.

How To Optimise Your Telco Channel Strategy

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From picking the right channels, to using the right technology, and providing the right training, channel strategies can get complicated - but the return on investment is worth it. ‍It’s time for telcos to optimise and develop channel strategies that drive results and boost the customer experience.

The 11 Solutions Telcos Need To Survive COVID-19

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Across the world, every industry has felt the effects of COVID-19 in some way, and telco is no exception. To thrive during this pandemic (and beyond), telcos need to adapt their retail strategies and quickly implement solutions that will enable digital experiences while taking measures to safely re-open their stores.