Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

Edition #9: 5 Emerging Trends in Telco Store Design You Can't Miss

Once 3G arrived, telcos started to get more complex in their offerings, with texts, picture messages and all sorts of other “science fiction” possibilities. In response, store designs portrayed everything as “the future”, with sleek attributes resembling spaceships and featuring stark white surfaces.

Edition #8: The 17 Most Interesting Telco Value-Added Services You Need To See.

From personalized add-ons to freebies that enhance your everyday life, we've got you covered. Let us know if our list inspired you to take your telco VAS game to the next level!

Edition #7: Looking for software customization? Here are 4 reasons you need a telco platform.

Don't settle for a one-size-fits-all software solution! Discover four reasons why a configurable telco platform is the way to go in our latest newsletter.

Edition #6: 9 hidden impacts that eSIMs will have on the telco industry

eSIM is a game-changer for the telco industry, and those changes are coming fast. So it's time to get ready! Check out our latest newsletter to learn more about the nine hidden impacts of eSIMs.

Edition #5: 2023 Predictions: What Our Leaders Say Will Drive Success Next Year

We sat down with Maplewave’s thought leaders, Adam Baggs, Will Gibson, Grant Carstensen, and Bradley Lapin to get their thoughts on how the telco industry fared in 2022 and what’s in store for 2023.

Edition #4: Cutting Costs? Don’t Overlook These 3 High ROI Projects In 2023

Planning your budget for next year? When you're looking to cut costs, be careful of flashy long-term projects and invest in those that will give you a high ROI within months!

Edition #3: Takeaway & Telcos: What The Food Delivery Industry Can Teach Telcos About CX

What’s the future of telco retail? Ask the food delivery companies. With their new customer-first strategy that blurs the line between the digital and physical, telcos have a lot to learn from their success. Maplewave’s VP of Sales & Marketing, Will Gibson, shares his thoughts in this edition of Telco Talk.

What carrying a rhino taught me about leadership and life in general

In his latest blog, Bradley Lapin shares how he learned a situational leadership lesson he'll never forget while assisting vets at a rhino de-horning conservation event in Pilanesberg.

Edition #2: The Ugly Truth: 8 Reasons Why E-commerce is so Difficult for Telcos

E-Commerce is the lifeblood of modern retail. So why can't most telecom customers buy a device online? In our second edition of Telco Talk, we examine the eight barriers to telco e-commerce and how to overcome them.

Edition #1: Follow Up Q&A: When Your Heroes Disappoint

In our first edition, you'll find the much anticipated follow-up interview with Will Gibson on his disappointing experience at a Vodafone UK flagship store. Don't forget to subscribe!

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