Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

Q&A: Growing The Indirect Channel & Empowering African Women With Multi-Level Marketing

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February 22, 2022

In this blog, Lavindra Gurie explains how he used a multi-level marketing strategy to empower women and boost indirect sales for Vodafone Zambia.

There Can’t Be Reconciliation Without Education

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September 28, 2021

September 30th is the National Day for Truth and Reconciliation in Canada. In light of the confirmation of unmarked graves and remains of Indigenous children on the grounds of former Residential Schools, this will be a particularly momentous day for our country.

Self-Service in Telecoms

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July 9, 2021

Everything you’ve ever wanted to know about telecom self-service, in one place. In this blog, we’ve compiled several resources that give the inside scoop on how telcos can create a great self-service experience.

From Wellness To Wellbeing: The 4 Pillars of Employee Support

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June 16, 2021

How can employers support employee wellbeing during these times? With a multi-pronged wellness program, of course! In this blog, Maplewave’s VP of HR, Leigh Anne Dingwall discusses designing wellness programs that fit your company.

5 Companies Who Are Doing Self-Service Right

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May 26, 2021

Self-service options are the retail experiences of the future. In this blog, we examine 5 great examples of self-service, and the lessons that telcos can take from them.

The Do’s and Don’ts of Telecom Self-Service Solutions

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May 21, 2021

Self-service channels have become a huge opportunity for telecoms amid the pandemic! Here’s our list of do’s and don’ts for including these solutions in your channel strategy.

The Top 8 Benefits of Digital Platforms

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May 17, 2021

The telco industry is rife with complex infrastructure and poor customer experiences. In his latest blog, Will Gibson explores the 8 benefits of digital platforms and how they solve telcos’ pain points.

Does Maplewave Really Walk the Corporate Culture Talk? A Newbie’s Investigation

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April 21, 2021

Is working for Maplewave as fun and flexible as advertised? Our brand-new HR hire, Bailey, shares the findings of her investigation and explores how our people really feel about Maplewave’s culture.

Part 2: A Supply Chain Q&A with Maplewave’s SVP of Global Development

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February 24, 2021

In Part 2, we’ve posed 4 more questions regarding supply chain resilience, the impact of COVID-19, and what the future looks like to Brad Lapin, SVP of Global Business Development at Maplewave. ‍

Part 1: A Supply Chain Q&A with Maplewave's SVP of Global Business Development

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January 25, 2021

In this blog, we’ve posed 3 questions about supply chain partners, building stronger supply chains, and omnichannel enablement to Brad Lapin, SVP of Global Business Development at Maplewave.