Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

How Companies Can Support Mental Health

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We spend 35+ hours of our week at work – it’s no surprise that the environment we work in affects our mental health. Here’s what Maplewave is doing to promote

User Experience - What is it, and why is it important?

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There are many factors that contribute to the right UX design. Telcos need to ensure that all their experiences seamlessly deliver value to the customer at every touch-point.

TelcoTalk: Retail is Not Dead

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In an age where everything can be ordered online, how do telco retailers stay relevant? And is traditional retail really dead? How networks can come out on top in the digital age?

TelcoTalk: Four Great Examples Of Digital Retail Tech

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Forward-thinking retailers are already using cutting edge technologies to delight and retain loyal customers across highly competitive markets.

TelcoTalk: Top 10 Telco Retail Mistakes

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We love talking tech, telco, retail, digital transformation and people! Here’s some of our favorite reads this week.

TelcoTalk: Win Your Market in the Next Five Years

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The old ways of doing business just don’t cut it anymore. To be competitive in today’s market, telco retailers need to focus on their customer experience.

TelcoTalk: The Digital Only Retail Store

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Brands across the globe are using digital retail experiences to rise above their competition. But it’s not too late for you to implement these experiences, the first step is knowing what you’re up against.

TelcoTalk: The Basis of a Digital Telco Store

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A telcos success is reliant on one thing – the experience of customers. Consumers need to be entertained, engaged, and efficiently served.

Keeping Valentine's Day Close To Your Heart

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Valentine’s Day is all about matters of the heart. But what about our literal hearts?

5 Companies Who are Using Personalization to Change Retail Forever

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As Gen Z and Alpha enter the market, they are revolutionizing everything. This is especially apparent when it comes to their desire for personalization.